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Frequently Asked Questions

Stagecoach In-Stock Items:

In-Stock items are held in our central warehouse ready for despatch. Your order will be delivered within 2-3 days. Please allow sufficient time to receive your items in advance of any event/exam or performance. If for any reason the stock is not available the Helpdesk will call to offer an alternative or confirm when the stock will be available ready for dispatch.

Ordering is simple:


This online store has been created for you to browse and order Stagecoach branded merchandise items from Stagecoach’s official merchandise partner.

We have a large range of items that are available to order today for immediate despatch with delivery to your home address or to your child’s Stagecoach school for collection when you next attend. Deliveries will be made within 2/3 days of your order being placed on the online store.  If any of your items are out of stock at the time of purchase we will contact you to see if you would like to order an alternative.  If you wish to return items please refer to the Returns Policy for further information.

If you need any help or have any questions regarding an order you have placed please click here.


Any Special Requirements:

Please contact your Stagecoach account team who will help you with any requirements you have. Alternatively send us an enquiry via the contact form on the Contact Us section.


Shipping costs will be calculated automatically via the website for orders.

Stagecoach Merchandise Team:
For any questions regarding Promotional Merchandise and Dowlis in general, please contact:


Holly Mitchener
Account Manager
07912 599021

Stagecoach Office Team
01483 545400